Terms of service
Client Agreement
Last updated October 19, 2026
These are the terms you accept when you start a project with ForgeSites, whether you sign up on this site or we onboard you directly. Your plan's details (price, features and delivery estimate) are the ones shown when you sign up.
1. Scope of work
ForgeSites designs and builds a custom website or app for your business under the plan you choose. Websites include custom design, development, a mobile-first build, basic SEO, performance optimization and 30 days of support after launch. Apps include design, development, testing, store submission and 30 days of fixes after launch. Your plan's listed features are included.
2. Fixed price
Each plan shows a price range. After your discovery call we confirm a fixed price within that range, in writing, before any design work starts. If you'd want something outside the plan, we quote it first; nothing is added to your bill without your OK.
3. Timeline
Work starts once your deposit is paid and your price is confirmed. Each plan lists an estimated delivery time, which depends on getting your assets (logo, copy, photos) promptly; late assets can move the launch date.
4. Revisions
Your plan lists the revision rounds it includes. Extra revisions are billed at $85/hr, and major scope changes need a revised agreement.
5. Payment
You book with the deposit shown on your plan, and it counts toward your total. For apps that deposit is the App Blueprint (scope, clickable prototype and fixed quote). For websites the balance is due on launch day; for apps the balance is split into the milestones in your quote. Monthly care plans start after launch. Card payments go through our payment provider; we never see or store your card details.
6. Ownership
You own the finished website or app, including the code, once it is paid in full. Apps are published under your own Apple and Google developer accounts. ForgeSites may show the work in its portfolio.
7. Cancellation
Either side can cancel with 7 days' written notice. Your deposit is refundable until the design phase begins; after that it is non-refundable.
Questions? Email support@forgewebsite.com.